Beratung per Telefon, Video oder Chat (Bild: Ketut Subiyanto @ Pexels)

Online Counseling

Counseling Services via Email, Phone or Video

Online counseling is a special means of communicating with professionals, worldwide, via the Internet by means of Live video, chat or email. Online counselling is affordable, accessible, anonymous, and available 24 hours a day, 7 days a week from the privacy of your own home. Avoid the uncomfortable feeling of running into a familiar face on the way in or out of a clinic. Since you never have to leave the comfort of your home to meet with your counselor, your anonymity and privacy is completely secured. Get access to live professional help anytime of the day or night, no matter what part of the world you live in.

There are situations in life in which a chat by video, email or phone may be the only ways to access professional help, like:

  • geographical distance or isolation
  • desire for anonymity / confidentiality
  • diseases or handicaps
  • no time for personal appointments
  • manageable issues / just needing a little guidance or feedback
  • other reasons which don't allow or justify it to visit a counseling practice in person

If you suffer from severe burden or if you feel a need of urgent help, preferrably contact a psychotherapist in your area. Keep in mind that email is an asynchronous means of communication, so it's not safe to say if, when and how the message will arrive at the receiver (this also applies for making appointments, e.g. for video sessions).

How it works

1) Transfer counseling fee.
1 session / 60 min. costs € 90,-/USD 99,- which is lower than my regular fee. You can pay using PayPal, credit card, bank transfer, cheque, Bitcoin or mail [Details]

2) Send Inquiry.
Just send me an email to schedule an appointment, or start email counseling by filling out the questionnaire. I will do my best to answer your inquiry within 24 hours after the fee has arrived.

Confidentiality: according to the duty of confidentiality according to the Austrian Psychotherapy Act, all inquiries, mails or conversations will be treated in strict confidence. I also support most forms of strong email and video encryption.

Duration & technicalities: We will coordinate the number of consultations as needed. Video sessions are usually scheduled for a period of 1 hour, phone calls or writing email replies usually for ½ hour per call/email. For video or chat (possible via Skype, Zoom, Line, Viber, Telegram, Signal, Jitsi etc.) please also contact me in advance to exchange contact IDs and arrange a time for the first online session.

Which method is recommended?

Based on my years of experience with all forms of online advice, video has proven to be by far the most efficient method of online counseling - presumably because it allows for the most personal contact.

Richard L. Fellner, MSc., 1010 Wien

Richard L. Fellner, MSc., DSP

R.L.Fellner is Psychotherapist, Counselor, Hypnotherapist, Sex Therapist and Couple Therapist in Vienna & Asia.

Contact me at any time to arrange a consultation.