Counseling in Vienna by Richard L. Fellner

Keywords: Psychotherapist, Counselor, Vienna, Psychotherapy, Psychotherapists, Couple Therapy, Couple Counseling, Single Session Therapy, Brief Therapy, Supervision, Supervisor, Coach, Coaching, Sex Therapy, Sex Counseling, Family therapy, Family Therapist, Family Counseling

Online Counseling

Counseling Services via Email, Telephone or Skype/Google Hangouts.

Online counseling is a special means of communicating with professionals, worldwide, via the Internet by means of Live chat or email. Online counselling is affordable, accessible, anonymous, and available 24 hours a day, 7 days a week from the privacy of your own home. Avoid the uncomfortable feeling of running into a familiar face on the way in or out of a clinic. Since you never have to leave the comfort of your home to meet with your counselor, your anonymity and privacy is completely secured. Online counseling gives you access to live professional counselors anytime of the day or night, no matter what part of the world you live in.

Many people are turning to the Internet for professional counseling and find it to be an ideal way to discuss life's challenges, personal concerns or emotional problems. Some people opt for ongoing counseling with a counselor, while others for a single sessions with a counselor just for guidance on a specific matter.

How It Works

You may contact me for quick answers to specific matters that are troubling you, you may choose to schedule a weekly session for ongoing assistance in complex matters or simply start an email conversation by sending a first description of your problem along with your questions. Just follow the steps below to get started:

Typically, my first reply will contain a proposal for the methodical procedure and an estimated duration of your counseling.
If you prefer encrypted communication, that's possible.
Usually, a telephone conversation or writing an email reply takes ¼-½ hour, so the fee for such a counseling would be € 25,- up to a maximum of € 40,- - so you only have to pay the time the reply will take me to write, not a full counseling unit of 50 minutes. The number of sessions will be agreed upon depending on your requirements - in many cases, 2-3 counselings will already provide a sufficient perspective about which stance to take from here.
If you prefer Skype/Line/Viber/Google Hangout sessions, please contact me using the form anyway in order to exchange our contact IDs, and to arrange time & date for our first online session. Video counseling fee is € 100,- for a 55 minute session.

When is it advised not to use Online Counseling?

Psychotherapy without any former personal, direct contact isn't possible on a serious and professional basis, so I would consider it as unprofessional to offer it. 'Exchanging email lines' about opinions, emotions, attitudes or experiences by email - like in written form in general - just allows a very limited means of communication, and it especially lacks the directness and intensity of interpersonal face-to-face contact. Apart from that, many psychotherapeutic methods and interventions are simply not applicable in written form. Hints can be given - but not much more.

However, there are exceptional situations in life in which email or telephone are the only ways to access professional help, like:

Please consult a nearby psychotherapist if you suffer from severe burden or if you feel a need of urgent help! Keep in mind that email is an asynchronous means of communication, which means that it cannot be assured if, when and how the message arrives at the receiver.

How long will I have to wait for an answer?

As soon as the counseling fee has arrived, I will do my best to answer your inquiry within 24 hours, provided that my schedule allows it in any way. Only in case of holidays or times of deadline pressure (e.g., booked out office days, outside appointments, seminars etc.) a delay exceeding 24hrs might occur, but certainly not longer than absolutely necessary - I am taking your situation seriously. Further contacts will then be established in the condition and duration as agreed upon by phone or email.

A few notes..

In certain situations (like if immediate start of a psychotherapy or medical treatment is indicated), I might decline further counseling to refer you to a professional in your area or to suggest visiting an appropriate institution like a health centre.

My counseling is offered in the spirit of the Guidelines by the Austrian Psychotherapy Act ('Psychotherapiegesetz'), the Ethical Guidelines for Psychotherapy and Counseling and the requirements of holders of the European Certificate for Psychotherapy and the World Certificate for Psychotherapy. Diagnostic or therapeutically orientated counselings on mental or psychosomatic disorders are not offered, as mentioned before.
In accordance with the Obligation of Secrecy as defined in the Psychotherapy Act, all inquiries, emails and other means of conversation will be treated strictly confidential by me.


If you have any additional questions about conducting sessions, feel free to contact me for assistance, I'll be glad to help.

Or if you're ready, continue to the Questionnaire now ...

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